Cancellation & Refund Policy
Our policy for order cancellation and refunds.
1. Digital Products
All products on BidyaBooks are digital PDF eBooks and study materials. No physical products will be shipped.
2. Order Cancellation
Once an order is completed and download access is provided, cancellation is generally not available, subject to applicable laws and consumer rights.
3. Refund Eligibility
Refunds may be considered if:
(a) Payment is deducted but the order is not created.
(b) Duplicate payment is made.
(c) Purchased PDF is corrupted or inaccessible.
(d) A technical issue cannot be resolved.
4. Refund Processing
Approved refunds will be processed through the original payment method, subject to payment gateway and banking timelines.
5. How to Request a Refund
Contact our support team with your order ID, registered email and payment details. Our team will review your request and provide an update.